Shipping & Exchange Policy

1.Purpose

This Shipping & Exchange Policy explains how delivery, shipping, exchange, and replacement terms apply to purchases made from The Desi Diet.

Because The Desi Diet primarily offers digital services, this policy differs from policies used for physical products.

2.Digital Delivery

The Desi Diet primarily delivers services digitally, including AI diet plans, dashboard access, subscriptions, personalized nutrition guidance, and related premium features.

Digital access may be provided through the website, user dashboard, email, WhatsApp, or other official online channels.

3.Shipping Policy

No physical shipping is typically involved for the core services offered by The Desi Diet.

Where a customer purchases a digital service, fulfillment is generally considered complete when access is activated, content is delivered, or the service is made available through an official channel.

4.Delivery Timeline

Digital service access may begin immediately after successful payment or within the timeframe communicated on the relevant product, checkout, or onboarding flow.

Any estimated delivery timeline is indicative and may vary based on verification, onboarding completion, system availability, or support review.

5.Exchange Policy

Because The Desi Diet primarily sells digital services rather than physical goods, product exchange is generally not applicable.

Once a digital plan, subscription, or service has been provisioned or delivered, it cannot typically be exchanged for another item in the same way a physical product might be exchanged.

6.Service Adjustments

Where appropriate, customers may contact support for reasonable service-related adjustments, clarifications, or billing assistance.

Any plan changes, corrections, or account-level adjustments remain subject to product rules, operational feasibility, and support review.

7.Future Physical Products

If The Desi Diet introduces physical products in the future, the applicable shipping, delivery, exchange, or replacement terms for those products will be published separately or updated on this page.

8.Relation to Refunds and Cancellations

This policy should be read together with our Refund Policy and Cancellation Policy.

Questions related to payment reversals, eligibility for money back, or renewal stoppage are governed by those separate policies.

9.Support

For delivery, access, billing, or policy-related questions, customers may contact The Desi Diet through the official support email or WhatsApp support channel published on this website.

10.Policy Updates

The Desi Diet may update this Shipping & Exchange Policy from time to time to reflect product, operational, or legal changes.

The latest version published on this website will apply prospectively.