Cancellation Policy

1.Purpose

This Cancellation Policy explains how customers can cancel subscriptions or paid digital services purchased from The Desi Diet.

It is designed to set clear expectations around billing, access, and support.

2.Services Covered

The Desi Diet provides digital services, including AI diet plans, personalized nutrition guidance, dashboard access, subscriptions, and related premium features.

Because these services may begin immediately after purchase, cancellation terms differ from those typically associated with physical goods.

3.How to Cancel

Customers may request cancellation using the available account or billing flow, or by contacting our official support channels.

To help us process the request efficiently, customers should provide their full name, registered email address, plan details, and transaction or subscription reference where available.

4.Subscription Cancellation

If a subscription is cancelled before its next renewal date, future recurring charges will stop from the next billing cycle onward.

Unless otherwise stated in a specific offer or plan, cancellation does not reverse or invalidate charges already processed for the current billing cycle.

5.When Cancellation Takes Effect

Cancellation requests are generally treated as effective after verification by our billing or support systems.

Where a customer retains access for the remainder of an active billing period, service access may continue until the end of the current paid term.

6.One-Time Purchases

For one-time digital services that have already been delivered, generated, or substantially fulfilled, cancellation may not be available once fulfillment has started or completed.

Any request for money back on such purchases is handled separately under our Refund Policy.

7.When Cancellation May Be Limited

Cancellation may be limited or unavailable in the following situations:

• A one-time digital service has already been delivered or substantially consumed.
• A billing cycle has already started and access has already been granted.
• The request concerns charges already processed for a completed service period.
• The request is incomplete and required verification details are not provided.

8.Cancellation vs. Refunds

Cancelling a service or subscription stops future continuation or renewal. It does not automatically entitle the customer to a refund.

Any refund eligibility is determined independently under the separate Refund Policy published by The Desi Diet.

9.Processing Time

Cancellation requests are typically reviewed within a reasonable business timeframe after complete information is received.

Customers may contact support again if they do not receive an update within 3 to 5 business days.

10.Support

For cancellation assistance, customers may contact The Desi Diet through the official support email or WhatsApp support channel published on this website.

11.Policy Updates

The Desi Diet may update this Cancellation Policy from time to time to reflect product, billing, operational, or legal changes.

The latest version published on this website will apply prospectively.